Most countries offer a two-year warranty. TREX ® PRODUCT SAFETY INFORMATION. Why Trex® Get an Estimate Discover Which Trex Fits Your Budget; Trex vs Timber; The Industry Leader; Always Eco-Friendly; Planning Resources; FAQs; Plan Your Deck; Design Considerations; Products. Please complete the claim form and send supporting documents to: Trex Company, Inc. Consumer Care. Customer … Last Name(s)* This field is required. And even better: our high-performance decking products come with an extra layer of coverage: an additional 25-Year Limited Residential … To make a claim under this limited warranty, Purchaser, or the transferee, shall send to Trex, within the warranty period referred to above, a description and photographs of the affected area of the Product, proof of purchase, and if the claim relates to the warranty on … Photos © 2020 Scripps Networks, LLC. Trex is engineered to endure decades of foul weather and foot traffic, with the warranty coverage to prove it. Please review the details of your warranty coverage by clicking on the View Warranties link to the left of this information. Why Trex® Get an Estimate Discover Which Trex Fits Your Budget; Trex vs the Competition; The Industry Leader; Always Green; Shell Technology; FAQs; Products. Please complete the form below to register your Trex® product warranty. To make a claim online for all concerns under the Trex Limited Warranty, click the Start Claim Process button below to start your claim. To make a claim within the warranty period under the Trex Limited Warranty by mail, you may contact us at 1-800-BUY-TREX (1-800-289-8739) and a claim form will be mailed to you. I hired a well-reviewed local contractor who added additional deck joists (so they were 12″ on center) and installed my new Trex deck. Please complete the claim form and send supporting documents to: Trex Company, Inc. Consumer Care 160 Exeter Drive Winchester, VA 22603-8605 USA. Proof of Purchase (only 1 required) - Photograph with Trex product identification lot code or end tag. To make a claim within the warranty period under the Trex Limited Warranty by mail, you may contact us at 1-800-BUY-TREX (1-800-289-8739) and a claim form will be mailed to you. Homeowner Contact Information * Denotes a required field. Any claim against this warranty must be made through an authorized dealer or distributor. And even better: our high-performance decking products come with an extra layer of … Claim Forms must be postmarked no later than the end of the express limited warranty period applicable to the Claimant’s Trex Product if no Prior Claim has been made. 2. Please review the details of your warranty coverage by clicking on the View Warranties link to the left of this information. The power of the outdoors has met its match. Customer Relations 160 Exeter Drive Winchester, VA 22603-8605 Online Warranty Information. Composite Decking Explore Our Transcend® Collection; Deck Railing; Joist Protection; Outdoor Lighting; All Products; Start Your Project. Trex Company, Inc. (hereinafter “Trex”) warrants to the original purchaser (“Purchaser”) that, for the period of time set forth in the following sentence, under normal use and service conditions, Trex®products shall be free from material defects in workmanship and materials, and shall not split, splinter, rot or suffer structural damage from termites or fungal decay. To make a claim under this limited warranty, Purchaser, or the transferee, shall send to Trex, within the warranty period referred to above, a description and photographs of the affected area of the Product, proof of purchase, and if the claim relates to the warranty on stain resistance, proof of compliance with paragraph 1. above, to the following address: Trex Company, Inc. To make a claim under this limited warranty, Purchaser, or the transferee, shall send to Trex, within the warranty … First Name(s)* This field is required. CLASS ACTION SETTLEMENTS. Settlement: Letter has been received & we are processing your settlement. File a Claim by Mail. Step 1: Register your headphones. Address* This field is required. HGTV, HGTV Smart Home, HGTV Smart Home Giveaway and their associated logos are trademarks of Scripps Networks, LLC. Surface Flaking Class Action Settlement If you haven't registered your headphones, or registered before December 29, 2019, you'll need to start by registering your headphones for warranty. City* This field is required. To make a claim under this limited warranty, Purchaser, or the transferee, shall send to Trex, within the warranty period referred to above, a description of the claimed defect and proof of purchase, to the following address: Trex Company, Inc. To make a claim under this limited warranty, Purchaser, or the transferee, shall send to Trex, within the warranty period referred to above, a description and photographs of the affected area of the Product, proof of purchase, and if the claim relates to the warranty on stain resistance, proof of compliance Creation: Your claim has been started, but not all necessary information has been supplied to us. TREX ® PRODUCT SAFETY INFORMATION. China, Hong Kong, Macao, and Taiwan offer a one-year warranty. If after following the troubleshooting tips you still need to submit a Claim you can do so by clicking the Start a Claim button at the bottom of the page. File a Claim by Mail. To make a claim under this limited warranty, Purchaser, or the transferee, shall send to Trex, within the warranty period referred to above, a description of the claimed defect and proof of purchase, to the following address: Trex Company, Inc. Surface Flaking Class Action Settlement. Composite Decking See Garden Decking and More; Deck Railing; Deck Drainage; Outdoor Lighting; All Products; Start Your Project. Online Warranty Information. To make a claim within the warranty period under the Trex Limited Warranty by mail, you may contact us at 1 … - Invoice from dealer or retailer; or. To make a claim within the warranty period under the Trex Limited Warranty by mail, you may contact us at 1-800-BUY-TREX (1-800-289-8739) and a claim form will be mailed to you. To make a claim under this limited warranty, Purchaser, or the transferee, shall send to Trex, within the warranty period referred to above, a description and photographs of the affected area of the Product, proof of purchase, and if the claim relates to the warranty on … If you purchased your Trex Outdoor Furniture directly from trexfurniture.com, please submit your warranty claims via email to customerservice@trexfurniture.com. Submit Warranty Claim Step 1 Of 2. Mold and Color Fading Variation Class Action Settlement Customer Relations 160 Exeter Drive the warranty for the dimmer, timer and transformer for both shall be three (3) years, and the term of the warranty for the motion controller for both shall be one (1) year, in each case provided that a Trex transformer is used (with no warranty on any components if a Trex transformer is not used), and any other parts or accessories 160 Exeter Drive. Trex Reminds Consumers of Replacement Program For Defective Decking Manufactured Between 2002-2007 For Sale in Western US. Complete this form if you are submitting a claim for Surface Flaking in the Trex Class Action Settlement. How do I file a warranty claim - Outside US or Canada. With virtually every product covered by our original industry-leading 25-Year Limited Residential Warranty, you can rest assured that your garden investment is well protected. Due to your Trex Outdoor Furniture retailer’s service policy requirements, they may need to submit a warranty claim for you. Between my main deck attached to the house and the smaller deck and gangway that lead to my floating EZ-Dock, I have just under 900 square feet of Trex surface, or about 1,800 linear feet of 1″ x 6″ Trex boards. Surface Flaking Class Action Settlement Trex Reminds Consumers of Replacement Program For Defective Decking Manufactured Between 2002-2007 For Sale in Western US. TREX®LIMITED WARRANTY. commercial application, this warranty is freely transferable to subsequent buyers of the property upon which the Trex products were originally installed. According to Trex, all newer products being sold today are designed to resist fading and are backed by a 25 – year Limited Fade & Stain Warranty that guarantees products will not fade in color from light and weathering exposure by more than 5 Delta E (CIE) units – a margin of difference that would be hardly noticeable to the human eye. Trex is engineered to endure decades of foul weather and foot traffic, with the warranty coverage to prove it. Start Claim Process. Used with permission; all rights reserved. The power of the outdoors has met its match. With virtually every product covered by our original industry-leading 25-Year Limited Residential Warranty, you can rest assured that your garden investment is well protected. Copyright © 2021 Trex Company, Inc. All rights reserved. Customer Relations 160 Exeter Drive Winchester, VA 22603-8605 Proof of purchase is required. 2. Please review the details of your warranty coverage by clicking on the View Warranties link to the left of this information. A bicycle must be registered with Trek Bicycle Corporation before a warranty claim may be processed. By choosing your country, you acknowledge that you have read Trex's Privacy's Policy, California Transparency in Supply Chains Act. To make a claim online for all concerns under the Trex Limited Warranty, click the Start Claim Process button below to start your claim. Please complete the claim form and send supporting documents to: Trex Company, Inc.Consumer Care160 Exeter DriveWinchester, VA 22603-8605USA. I selected Trex’s Brasilia product in Burnished Amber, which has a grain-like pattern thro… Please complete the form below to register your Trex® product warranty. To make a claim under this limited warranty, Purchaser, or the transferee, shall send to Trex, within the warranty period referred to above, a description of the claimed defect and proof of purchase, to the following address: Trex Company, Inc. Claims made outside the country of … Offer Sent: We have emailed &/or mailed your formal offer letter, & we are awaiting your response. Copyright © 2021 Trex Company, Inc. All rights reserved. 2. Review: All necessary documentation has been received & your claim is being reviewed by your consumer loyalty advocate. To make a claim online for all concerns under the Trex Limited Warranty, click the Start Claim Process button below to start your claim. Offer a one-year warranty letter has been received & we are processing your settlement field is.., HGTV Smart Home Giveaway and their associated logos are trademarks of Scripps Networks, LLC to subsequent buyers the. 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